Welcome to By Maktub. These Terms & Conditions (“Terms”) govern your access to and use of our website and the purchase of our products. By using our Website, you agree to abide by these Terms.
Our intention is to ensure that your experience with By Maktub remains seamless, secure, and enjoyable.
Access to our Website is permitted for individuals aged 18 years and above, or under the supervision of a parent or guardian.
You agree to use the Website only for lawful purposes and in accordance with these Terms.
Every By Maktub creation is crafted with care. While we strive to provide precise descriptions and images, slight variations may occur due to artisanal processes, screen display settings, or packaging updates.
Availability of products is not guaranteed. We reserve the right to withdraw or update any item without prior notice.
Placing an order on our Website represents your intent to purchase.
An order is confirmed only once you receive an acknowledgment email and payment has been successfully processed or arranged.
We reserve the right to decline or cancel any order, for example, in cases of stock unavailability, payment issues, or suspected fraudulent activity.
Prices are displayed in PKR (Pakistani Rupees) and may change at our discretion.
Full payment is required at the time of delivery.
Payment must be made in cash or via other accepted payment methods (if available) upon receipt of your order.
By Maktub does not accept partial payments or installment arrangements.
Delivery times are estimates and may vary depending on your location and courier services.
Risk of loss or damage transfers to the client upon delivery to the address provided at checkout.
For international clients, customs duties, taxes, or import fees are the client’s responsibility.
We take pride in ensuring that every By Maktub product meets our high standards.
Returns or exchanges are accepted only in accordance with our Return & Refund Policy, provided items are in their original condition, unused, and with packaging intact.
Perfumes that have been opened, and clothing that has been worn or altered, cannot be returned for reasons of hygiene and authenticity.
All content on this Website, including designs, images, text, trademarks, and logos, is the property of By Maktub and protected by intellectual property laws.
Clients may access the Website for personal use only. Copying, reproducing, or distributing content without prior written consent is strictly prohibited.
By Maktub strives to ensure that every interaction is of the highest quality; however, we cannot guarantee that the Website will always function without error or interruption.
To the fullest extent permitted by law, By Maktub shall not be held liable for indirect or incidental damages arising from the use of our Website or products.
Protecting your trust is essential to us. Personal information is collected and used in accordance with our Privacy Policy.
We are committed to handling your data with the highest discretion and security.
These Terms may be updated periodically to reflect improvements or legal requirements. Updates will be posted on this page with the revised “Last Updated” date.
These Terms are governed by the laws of Pakistan.
Any disputes shall be resolved exclusively before the courts of Islamabad, Pakistan.
For questions regarding these Terms or your purchase, please contact our Client Care team:
By Maktub – Client Care
Email: info@bymaktub.com
Phone: 092 336 5192866